




Job Summary: Senior Data Engineer with a focus on support and operations, ensuring continuous and reliable data environments and processes, monitoring and optimizing data pipelines. Key Highlights: 1. Support and operations of data environments on Azure and on-premises 2. Strong hands-on experience with Databricks, focused on troubleshooting 3. Continuous evolution of DataOps / CI-CD pipelines for data Are you passionate about technology and innovation? At Grupo SysMap — comprising SysMap Solutions, TriggoLabs, and triggo.ai — we believe outstanding results stem from extraordinary people. We are a Brazilian technology company that, since 1999, has helped organizations overcome complex challenges and accelerate their digital transformation. Our expertise spans multiple sectors, including Telecom, Retail, Education, Financial Services, Industry/Cosmetics, and Energy — always delivering innovative, high-impact technology solutions. Apply now and help build the future of technology with us! **Responsibilities and Duties** * Maintain data environments and processes on Azure and on-premises, ensuring continuous and reliable operations; * Perform advanced administration and support for Databricks (Azure), including troubleshooting and operational tuning; * Monitor and oversee data pipelines, jobs, integrations, and routines, applying both preventive and corrective approaches; * Implement fixes and improvements to existing processes, identifying root causes and reducing recurrence; * Lead incident management and resolution (SLA adherence, prioritization, communication, tracking until stabilization); * Support BI and development teams by ensuring environments are ready for new releases and business demands; * Continuously evolve and improve DataOps / CI-CD pipelines for data (governance, quality, and reliability); * Collaborate with infrastructure and architecture teams as needed (capacity, access, security, network, performance); * Ensure compliance with data security, governance, and regulatory best practices; * Propose and implement enhancements to observability, monitoring, and alerting (metrics, logs, traceability). **Requirements and Qualifications** **Requirements and Qualifications:** * Senior-level experience in Data Engineering with emphasis on support and operations (not only greenfield projects); * Solid hands-on experience with Databricks, especially troubleshooting and supporting production jobs/pipelines; * Experience working in cloud environments, preferably Microsoft Azure; * Experience supporting production data pipelines, integrations, and data processes; * Knowledge of monitoring, incident management, and problem management (SLA adherence, prioritization, response, and post-incident analysis). **Additional Information** We are the **Grupo SysMap**, composed of the brands **SysMap Solutions, TriggoLabs, and triggo.ai**, an ecosystem of high-impact technology companies delivering innovative solutions that transform businesses and develop talent. Our core values are driven by **a passion for innovation, collaboration, and continuous growth**. For over **25 years**, we have consistently exceeded expectations by solving complex business challenges across diverse industries while actively keeping pace with technological evolution. Here, we believe that **technology only delivers value when built by people**. That’s why we foster an ethical, collaborative, and inclusive environment where learning is constant and excellence in everything we do defines our culture. **The only way to participate in Grupo SysMap’s recruitment processes is through the company’s pages on the Gupy platform; no participation or hiring fees apply.**


