Job Summary: We are seeking a generalist professional to join our People Operations team, ensuring fluidity, quality, and evolution of operational HR processes. Key Highlights: 1. Generalist involvement in People Operations 2. Focus on fluidity, quality, and evolution of HR processes 3. Opportunity to map and improve processes, propose scalable solutions **About Us** XP Inc. is one of Brazil's largest independent financial institutions, owner of brands such as XP, Rico, Clear, XP Educação, InfoMoney, among others. With over 4.6 million active clients and assets under custody exceeding R$ 1.1 trillion, XP Inc. has been transforming the financial market for 24 years to improve people's lives. Guided by four core values — **Big Dreams, Entrepreneurial Spirit, Customer Focus, and Open Mind** — XP Inc. continuously seeks top talent with the ambition to achieve the impossible. **About the Opportunity** ------------------------ We are looking for a professional to join our People Operations team, ensuring fluidity, quality, and evolution of processes (generalist profile). Learn more about our daily work on Instagram and LinkedIn. Check our reviews on Glassdoor. **What We’re Looking For** -------------------- **Essential Requirements:** * Experience with operational HR routines * Knowledge of HR systems and process-oriented thinking * Strong communication skills, organization, and investigative mindset * Ability to solve problems, analyze data, and engage cross-functional teams * Focus on efficiency, simplicity, and results **Nice-to-Haves:** * Experience in the financial services industry * Familiarity with SAP SuccessFactors **Challenges and Impact** ---------------------- * Map and improve People processes, identifying bottlenecks and opportunities * Propose practical and scalable solutions, considering operations, systems, and compliance requirements * Maintain organized and up-to-date documentation (AS IS/TO BE, RACI, policies, integrations) * Monitor and analyze KPIs to support decision-making and prioritization * Support daily operations: benefits administration, leaves of absence, terminations, payroll, electronic timekeeping, document management, and occupational health and safety (SST) * Design and execute implementation plans for process/system improvements and adjustments * Assess risks and impacts of changes, ensuring operational security and quality * **Hiring Process Steps** * **Initial Screening**: Resume review to assess alignment with qualifications and job requirements * **General Assessments**: Cultural fit evaluation via Mindsight assessment and logical reasoning test by Predictive Index * **Video Interview**: An opportunity to get to know each other better and understand your motivations and experiences * **Recruitment Team Interview**: Discussion regarding expectations for the role and professional goals * **Technical Assessment**: Interview focused on role-specific competencies * **Leadership Interview**: A conversation to discuss your vision and how you can contribute to the team and company * **Peer Interview**: Interaction with future colleagues to evaluate synergy and teamwork * **Culture-Focused Interview**: Exploration of company values and principles to ensure cultural alignment * **Offer**: Presentation of the employment proposal, including details on compensation and benefits **Benefits:** Health and Well-being: * Health insurance * Dental insurance * Wellhub (Gympass) * Zenklub * Life insurance * iFood Benefits (flexible VA and VR) * Transportation allowance * New Value (benefits club) * Parental leave: 6 months maternity leave and 20 days paternity leave * Childcare allowance Financial Life * Exclusive investment funds * Investment advisory services * XP Visa Infinite credit card (no annual fee) * Credit products (payroll-deductible loans, home equity loans, real estate CCB, etc.) **Flexible In-Person Work Model** Our work model varies by function — fully in-person for business-facing roles and more flexible for other teams. We follow a model with higher in-person frequency, always guided by flexibility and autonomy, aligned with our entrepreneurial culture. At XP Inc., we value face-to-face interactions and believe the office serves as a tool to strengthen workplace relationships. * *By proceeding with your application, you declare that you have read, understood, and agree to the Privacy Policy of XP Inc. Group and its vendors and partners supporting the recruitment process. XP Inc. Group may use artificial intelligence solutions to assist the recruitment team throughout the process, which may involve processing your personal data for this purpose, in accordance with the principles of the General Data Protection Law and XP Inc. Group’s Privacy Policy.*
João Silva
Indeed · HR
João Silva
Indeed · HR
