Description
Enter and verify orders in the system
Monitor order status with relevant departments (logistics, finance, production)
Proactively follow up with customers and internal teams
Update information and records in the CRM
Ensure accurate data entry into the TOTVS system
Support the commercial team with information on orders, deadlines, and deliveries
Identify and resolve order inconsistencies
Prepare commercial tracking reports
Maintain customer relationships to align demand requirements
Bachelor's degree in Business Administration, Commercial Management, or related fields
Experience in managing commercial orders
Knowledge of ERP systems, preferably TOTVS
Experience with CRM tools
Intermediate Office suite proficiency (especially Excel)
Understanding of commercial processes and sales workflows
Knowledge of administrative commercial routines
Minimum Education: Elementary School (1st level)
Desired Education: Elementary School (1st level)
* Transportation Allowance
* Meal Voucher
* Medical Assistance / Group Medicine