Description
Job Summary:
A professional responsible for managing and executing deliveries and pickups, monitoring contracted services, and proactively resolving issues to achieve continuous improvement and customer satisfaction.
Key Highlights:
1. Management and execution of deliveries and pickups
2. Proactive involvement and proposal of effective solutions
3. Planning, automation, and performance monitoring
- Ensure proper management and execution of deliveries and pickups;
- Record information in the system;
- Monitor billing and handling of contracted services;
- Act preventively and propose quick and effective solutions;
- Plan, automate, and monitor results;
- Reduce dissatisfaction rates and drive continuous improvement;
- Conduct follow-up meetings with customers;
- Act as the business owner across all operational fronts;
- Handle indemnification processes with customers, suppliers, and internal departments.
Compensation: R$3.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Company-provided mobile phone
* Free parking
* Profit-sharing program
* Transportation allowance
Work Location: On-site