Description
Job Summary:
We are seeking a professional to analyze customer profitability, create pricing offers and policies, and automate processes—with a focus on autonomy and positive impact.
Key Highlights:
1. Autonomy to write your own journey
2. Freedom to be who we are
3. Opportunity to make things happen
We are more than a machine—we are people who transform and **create infinite possibilities.**
We work to **simplify and empower businesses for everyone**, offering intelligent financial solutions. Here, we invest in **technology**, foster **development**, and drive **innovation** to forge new possible paths and generate positive global impact.
At Cielo, we work with **autonomy** to write our own journey, **freedom** to be who we are, and the opportunity to **make things happen**. We are a team that **dreams in the plural**, delivering a comprehensive experience while focusing on the physical and mental well-being of our 7,000+ employees and their families.
We believe in **inclusion and welcoming** all people—with their uniqueness and diverse life experiences.
Let’s realize your dreams together!
**Responsibilities and Duties**
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**There’s a place for you in this purpose:**
* Analyze and monitor the profitability of customers in the Retail and Entrepreneur segments’ legacy base, understanding each customer’s profile to design offers (e.g., combo offers, *cross-sell*) and pricing policies;
* Exercise autonomy from data extraction through implementation of prices in Cielo’s systems;
* Create dashboards/reports and executive presentations, tailoring the narrative to the audience;
* Propose and monitor A/B tests to evaluate customer responses to different commercial conditions (price elasticity and optimization);
* Maintain a process-improvement and automation mindset.
**Requirements and Qualifications**
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**What does the #CieloTeam expect from you?**
* Completed undergraduate degree in Statistics, Mathematics, Data Science, Economics, Finance, Engineering, or related fields;
* Experience and proficiency in data query languages and programming logic (e.g., SQL, Python, R, SAS, etc.);
* Proficiency in data visualization tools (e.g., Power BI and Tableau), and strong ability to deliver executive presentations with minimal supervision;
* Analytical mindset, logical reasoning, and problem-solving skills—with strong ability to manipulate and interpret data, formulate hypotheses, and test them quantitatively;
* Advanced knowledge of Microsoft Office Suite and SQL;
* Strong ownership mindset toward tasks, critical thinking, discipline, and daily organization;
* Prior experience in the card payments industry is a plus.
**Additional Information**
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**Why live infinite possibilities alongside us?**
* Medical and Dental Assistance;
* Annual Variable Compensation (PPR);
* Meal and Food Allowance;
* Commuter Bus/Transportation Voucher or Parking;
* Hybrid Work Model;
* Remote Work Allowance;
* Life Insurance;
* Home and Auto Insurance;
* Family Funeral Assistance;
* Private Pension Plan;
* Support Channel with Specialists (nutrition, psychology, gynecology, etc.);
* Vaccination Campaign;
* Access to numerous courses on our Educa platform;
* Wellhub;
* Healthy Pregnancy Program;
* Extended Maternity and Paternity Leave;
* Daycare Allowance;
* Birthday Day Off;
* Flexible Dress Code;
* Flexible Working Hours;
* Short Fridays;
* Extended Lunch Break (1h30).