**ARQDIGITAL** Arqdigital is a company that has been operating for 25 years in the Technology sector, with over 12 years of experience as a Vehicle Financing Contract Registrar. Our journey in this market began when the company won two public service concession tenders in the states of Amazonas and Pará, leading us to focus exclusively on this sector and pursue increasingly specialized expertise, given the inherent complexity of the contract registration process. Since then, numerous changes have occurred in the market landscape, and Arqdigital has demonstrated its capacity for adaptation and innovation by expanding its services to other federative units adopting the accreditation model. Additionally, the company began offering complementary services that streamline routines and processes involved in registering customers’ financing contracts—such as process outsourcing across various State Traffic Departments (Detrans), project consulting, advisory support to Detran, legal updates, among others. **Position: Relationship Analyst** At Arqdigital, we believe that **relationship is a connection that delivers results.** If you are driven by purpose, pay close attention to details, and enjoy building customer experiences that delight, this position is for you! **Your day-to-day responsibilities will include:** * Managing the customer base, strengthening relationships and identifying opportunities; * Conducting proactive outreach and leading consultative conversations; * Monitoring KPIs and proposing process improvements; * Supporting commercial strategies and providing feedback for product development. **What we expect from you:** * Completed undergraduate degree; * Solid experience in customer relationship management, customer service, or commercial areas; * CRM knowledge and proficiency in Microsoft Office Suite. **We are looking for someone who demonstrates:** Proactivity, empathy, emotional intelligence, results orientation, assertive communication, systemic vision, and a genuine desire to grow alongside us. **Want to grow with us?** Apply for this position!