Logistic Operator Planning Senior Analyst

Description

Company Overview: If technology exists for you to improve life's journey, it does so for our team too: Your Journey, Our Path. We believe in technology that connects talented people doing meaningful work and embraces diversity to create and share even the paths we (still!) don’t yet know. We work to generate value—not only for our users but, above all, for the communities we serve and society as a whole—by improving people’s lives with services that simplify everyday life—whether through mobility and delivery services (99) or digital payments (99Pay). To simplify the lives of millions of people every day, since 2018 we have been part of DiDi Global Inc., the world’s largest ride-hailing and mobility technology platform. We pioneered innovative solutions born in Brazil and scaled globally to drive positive impact across more than 12 countries where DiDi operates. These innovations span sustainability, safety, artificial intelligence, financial markets, and much more. Whether building projects from scratch or enhancing our existing solutions, we embrace challenges that give us butterflies—and that’s why we operate at a fast pace, grounded in respect, collaboration, and good humor. On this journey, we also grow stronger through diverse experiences and perspectives, learning together, failing fast, learning, and adjusting our path to build solutions that deliver even better outcomes. \#LI\-Hybrid Team Overview: You will join the Sales Planning team at 99 Entrega B2C, the area responsible for structuring, scaling, and sustaining 99 Mobilidade’s Revenue Operations model. The team ensures alignment and consistent operation across commercial strategy, processes, data, and systems. As a Senior Logistic Operator (LO) Planning Analyst, you will be challenged to structure the planning operation for this new 99 Entrega B2C acquisition channel. Your role is to be the intelligence behind the process—transforming market insights into scalable processes and a functional, measurable operation. We seek someone with prior experience in the logistic operator ecosystem who understands the sector’s unique characteristics. You will be responsible for designing the LO-specific sales funnel, mapping onboarding workflows, and coordinating solutions with teams such as Product, Logistics, and Finance. Role Responsibilities: * **Process Structuring:** Design and implement the acquisition and management workflow for Logistic Operators (LOs), defining everything from funnel stages to qualification criteria. * **Data and Performance Management:** Build the KPI framework for performance monitoring. * **Journey Mapping:** Identify operational bottlenecks and propose improvements to accelerate partner activation. * **Stakeholder Coordination:** Serve as the central liaison between Commercial and Product teams to ensure LO needs are prioritized in the product roadmap. * **Market Analysis and Benchmarking:** Support the AE of discovery in mapping Brazil’s logistic operator ecosystem, analyzing competitors, pricing models, and volume potential. * **Target Intelligence:** Structure the assumptions underpinning target planning for this new channel, ensuring growth aligns with 99’s operational capacity. Role Qualifications: * **Logistics Sector Experience:** Solid experience working with (or within) Logistic Operators (LOs), fleet operators, or LogTech companies. * **Sales Ops or Commercial Planning Background:** Experience structuring sales funnels, managing CRM systems, and designing sales processes. * **Strong Analytical Capability:** Proficiency in Excel/Google Sheets and analytics tools. * **Process Mindset (Black/Green Belt):** Ability to map "As-Is" workflows and design "To-Be" processes with scalability in focus. * **Coordination Skills:** Ability to influence cross-functional areas (Logistics, Product, Legal) to unblock processes in a newly established function. * **Entrepreneurial Profile:** Comfort operating amid ambiguity in a nascent area and proactivity in creating solutions where no standards yet exist. EEO Statement: * We Generate Value for Users — We exist to do what’s best for our users and innovate to stay ahead. We seek balance among experience, efficiency, and growth—with safety always our top priority. * We Are Data-Driven — We believe in data-guided decision-making. Through numbers, we navigate our business strategically. * We Are Owners and Results-Focused — We go beyond personal interests to prioritize what’s best for DiDi. We always deliver on our commitments and pursue excellence in execution—setting high standards and giving our utmost in everything we do. * We Always Build Together — Together, we are stronger. We keep open minds and row with respect, empathy, and trust in one another. We listen to everyone before making decisions—and when we decide, we honor our commitments collectively, even if we disagree. * We Are Integrous — Integrity is our foundation—the line we never cross. We communicate honestly and transparently, and we listen to all voices to always do what’s right. * We Develop One Another — Our growth comes from constantly stepping outside our comfort zones. We accept challenges, surpass ourselves, and strive for excellence in all we do. From day one, we grow and help those around us grow too—raising our collective bar. * We Work with Passion & Fun — We are deeply passionate about what we do. We maintain a light, optimistic spirit, infusing our environment with positive energy. We are resilient, unafraid of tackling challenges, and always celebrate our successes. * We Live Diversity — For us, the heart of diversity is inclusion, equity, and respect. We believe diversity fosters a more creative and energetic environment—so we celebrate differences and ensure everyone can be their authentic selves. **Diversity and Inclusion** Diversity is not a future vision or an aspiration—we hold it as a non-negotiable value today. We live inclusion, plurality, and respect—and to achieve this, we rely on governance by the Diversity Committee, which works alongside HR, leadership, and identity groups—99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Famílias. This is our already-written journey—one that still has much ground to cover. I acknowledge that, before submitting this application, I have read and accepted the Candidate Privacy Notice, available at https://careers.didiglobal.com/terms