Description
Join Simpress, the leader in IT outsourcing in Brazil! What drives us is our mission: to make our customers' lives easier. We offer an innovative environment that demands agility and delivery. We are a team of 18 Simlovers, and this opportunity is to join our team responsible for calculating Penalties (Equipment Return and/or Contract Termination) / Loss of Equipment Leased to Customers.
**Responsibilities and duties**
Work within our team responsible for calculating Penalties (Equipment Return and/or Contract Termination) / Loss of Equipment Leased to Customers. Manage calculation requests submitted by the Sales team, internal stakeholders, and customers; perform calculations in accordance with contractual clauses; support the Sales team and customers regarding questions and guidance on calculations; manage billing for performed calculations (opening tickets with the Billing team and overseeing the billing process).
**Requirements and qualifications**
Bachelor's degree completed;
MS Office user level – Intermediate Excel (1 to 3 years);
Strong reading comprehension and enthusiasm for reading and text interpretation;
Effective communication and interpersonal skills with internal teams and external areas;
Support for internal and external customers.
**Additional information**
Check out the benefits included in this journey: Profit Sharing (PLR): Market-leading recognition, valuing achievements built together. Health and Well-being: Medical and dental assistance for employees and dependents; Telemedicine with no copayment; Mental Health and Healthy Eating programs; Wellhub. Meal or Food Allowance. Birthday Day Off. Development: Sim University — our corporate university offering courses and learning paths that foster continuous learning and professional growth; Educational partnerships with recognized academic institutions. Employee Referral Program: Great referrals to join our team are duly recognized.