Job Summary: The professional will be responsible for order management, inventory, and after-sales activities, providing commercial and administrative support with a focus on excellence and organization. Key Highlights: 1. Order management and inventory control with rigorous attention to detail. 2. Commercial support and direct retailer assistance via WhatsApp Business. 3. Assistance in performance reporting and space organization. **Ricardo Almeida \| Over 40 years shaping Brazil's fashion history.** With over 40 years of heritage, Ricardo Almeida is a benchmark in Brazilian tailoring—synonymous with elegance, exclusivity, and excellence. We dress men and women who seek to convey confidence, power, and style, uniting tradition and innovation in every creation. Our garments are crafted with impeccable finishing and made from premium fabrics, ensuring not only an elegant appearance but also a unique wearing experience. We believe every detail matters, which is why our dedication to quality and aesthetics reflects in everything we do. Across 20 standalone stores, presence in multi-brand retailers, and a Studio space offering personalized shopping experiences, we have built a legacy of excellence—from customer service to product. We continuously evolve, integrating tradition with technology to reinforce our community and values. **What we seek:** * Data entry, verification, and tracking of collection and ready-to-wear orders in the ERP system, with strict attention to pricing and product sizing. * Managing inventory flow, supporting billing operations, and monitoring merchandise dispatch to customers. * Updating commercial calendars and control spreadsheets feeding our Business Intelligence metrics. * Consolidating sales performance reports and assisting in preparing results presentations. * Providing direct retailer assistance via WhatsApp Business, including after-sales support. * Sorting and tracking exchange/return processes and monitoring customers’ outstanding financial matters. * Supporting in-person service, performing real-time stock queries, and ensuring physical space organization. **What we expect:** * Completed or ongoing undergraduate degree in Business Administration, Commercial Management, or related fields. * Experience with Totvs ERP system (preferred). * Proficiency in Excel spreadsheets. * Strong communication and interpersonal skills. **What we offer:** * Meal and food allowance via Ticket Flex; * Transportation allowance; * Amil Health Insurance; * Amil Dental Insurance; * Total Pass; * Petlove; * Breakfast; * Life insurance; * OnHappy \| exclusive discounts for employees on domestic and international travel; * Product discounts. **Additional Information:** * Work location: São Paulo/SP; * Work model: In-person; * Employment type: Permanent – CLT; * Working hours: Full-time.
João Silva
Indeed · HR
João Silva
Indeed · HR
