Description: Come join our team! At SMARAPD, we believe in people's potential and value diversity. We are looking for talents to join our team!! We have openings in various areas, including: Support Analyst Implementation Analyst Full Stack Developer QA If you identify with our culture and want to be part of an innovative company committed to transforming society, register your resume! Responsibilities and duties Technical Support / Software Development* Provide technical support and assistance to external customers * Diagnose and resolve technical issues in systems and software * Develop and test new software features * Document technical processes and create user manuals Implementation Analyst* Implement and perform post-implementation of low and medium complexity systems; * Perform post\-implementation of low and medium complexity systems; * Perform configurations and system settings for low and medium complexity systems; * Conduct requirement gathering and analysis for specific low and medium complexity projects; * Deliver training and capacity building; * Automate processes and align with users of low and medium complexity; * Create processes aligned with internal or external management of low and medium complexity; * Create and maintain documentation related to the system and/or functionalities; * Conduct commercial product demonstrations, as well as provide customer support and service; * Perform product evaluation demonstrations; Requirements and qualifications * Bachelor's degree in progress or completed in Administration, Public Administration, Accounting, or IT. * + Customer Service Techniques + Preference for knowledge in the public sector + Knowledge of SQL databases + Good communication skills + Must be available for travel 2511200202481878931