Description
Main responsibilities
* Operational and commercial management of the company's marketplaces and e-commerce platforms
* Order tracking, listing management, catalog maintenance, and sales performance monitoring
* Organization and tracking of commercial campaigns
* Monitoring of sales and conversion metrics
* Inventory control, product alignment, and support for logistics/commercial operations
* Interface with marketing for campaign execution and promotional activities
* Monitoring of customer service and customer experience across digital channels
* Development and operation of online sales strategies for customer benefit clubs
* Identification of opportunities for process and performance improvement
* Support in organizing commercial and operational requests within the department