Job Summary: This professional will handle post-sales customer service and relationship management, ensuring follow-up, problem resolution, and technical/commercial support to foster customer retention. Key Highlights: 1. Customer service and relationship management after sale 2. Problem resolution and technical/commercial support 3. Focus on customer retention and exceeding customer expectations Auto Center is seeking a Post-Sales Assistant in Rondonópolis (Center). Pro Marcas is a company specialized in trademark registration and protection. We provide solutions to ensure the legal security of your brand in the market. **Responsibilities:** Provide post-sales customer service and relationship management, ensuring order follow-up, problem resolution, and technical/commercial support. Contribute to customer retention through process mapping, identification of gaps, problem resolution, and customer service, ensuring that customer expectations are met and exceeded, always aligned with the company's commercial policy. Responsible for providing internal support to sales staff by delivering information and resources to the team. Previous experience as a Customer Service Assistant, Post-Sales Coordinator, Customer Support Analyst, or Customer Relationship Specialist may indicate alignment with some of the activities in this position. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time. * Working Hours: Business hours. Monday to Friday.
João Silva
Indeed · HR
João Silva
Indeed · HR
