Customer Service Assistant

Description

**Job Opening: Customer Service Assistant** Santana de Parnaíba/SP CLT \| On-site Monday to Friday, from 8:00 AM to 6:00 PM We are seeking a professional with experience in transportation and logistics to provide operational customer support, monitor deliveries, and ensure efficient support to customers and operations. **Main Responsibilities:** * Monitor deliveries and cargo status * Update operational systems and spreadsheets * Provide customer support via email and phone * Handle delays, damages, and pending issues * Verify proof-of-delivery documents * Support drivers, branches, and logistics operations **Mandatory Requirements:** * Prior experience in the transportation/logistics sector * Experience providing operational support at a transportation company * Intermediate Excel skills * Strong communication and organizational skills **Preferred Qualifications:** * Pursuing a degree in Logistics, Business Administration, or related fields * Previous experience working in healthcare-related companies **Benefits:** Meal/food allowance via Flash card — BRL 35.00 per day Fuel allowance — BRL 370.00 Transportation allowance Health insurance plan Dental insurance plan TotalPass Day Off Clude (telemedicine, telepsychology, tele-nutrition, and more) Pharmacy discount Life insurance Salary: BRL 1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Free parking * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience in customer service at transportation companies? * Do you have easy access to Santana de Parnaíba? Work Location: On-site