Customer Service Assistant

Description

**Mira Transportes** is a reference company in the transportation and logistics sector, with a trajectory built on ethics, commitment, and a focus on results. We operate by connecting people, businesses, and destinations, always with operational excellence, safety, and respect. We value people's development, believe in responsible leadership, and continuously invest in innovation, training, and process improvement. Here, every employee is a protagonist in our growth and part of an environment that encourages learning, collaboration, and professional advancement. **Responsibilities and duties** Position customers whenever they contact us through our service channels, informing them of delivery status, estimated delivery time, and requesting priority for completion; Inform customers about incurred costs, such as storage fees, layover charges, dedicated vehicles, ensuring all generated costs are properly billed to the customer; Schedule pickups requested by customers; Inform customers of daily incidents, managing redeliveries and returns to ensure their proper conclusion. **Requirements and qualifications** Completed high school education; Proficiency in Microsoft Office Suite; Knowledge of the SSW system is a plus. **Additional information** Starting Salary: R$ 2\.370,71 Benefits: Transportation allowance (VT) On-site meal allowance Dental insurance Life insurance Profit-sharing program (PLR) Partnership with SEST SENAT Working Hours: Monday to Friday, from 8:00 AM to 5:48 PM \- 100% on-site We invite you to join a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with opportunities for continuous learning and challenging projects, join our team!