Administrative Agent - Darcy Vargas

Description

Job Summary: The professional will provide public service, register and schedule exams, and offer administrative support, fostering a welcoming and respectful environment for patients. Key Highlights: 1. Warm and humanized patient care. 2. Opportunity to impact lives in the healthcare field. 3. Continuous development and professional growth. Description: About work schedule and location: * Working hours: (7:00 AM \- 4:00 PM / Monday to Friday) \- Subject to change according to unit needs; * Unit: (Darcy Vargas) \- Staff may be reassigned or deployed to other units as needed. Required Qualifications: * Completed High School education; * Basic knowledge of Microsoft Office Suite; * Full availability to work as a substitute staff member; Preferred Qualifications: * Genuine interest in the healthcare field and desire to impact lives; * Passion for continuous learning, growth, and improvement; * Alignment with one of our core values: continuous development at FIDI — here, you grow with us! * Provide public service and register exams in the system; * Welcome and guide patients from arrival until departure, promoting an inclusive, respectful environment that values the diversity of each individual; * Convey preparation instructions and direct patients to exam rooms; * Organize administrative documents and registrations; * Clarify patient inquiries with empathy and clarity; * Manage and schedule exams, keeping the calendar updated; * Print and deliver exam reports, recording movements in the system; * Sort exam reports for audits, inspections, and accountability reporting; * Support inventory control of unit materials and supplies; * Open service tickets to report administrative incidents; * Verify data of exams performed the previous day; * Inform patients about the satisfaction survey (NPS); * Notify patients of physician delays or absences. 2512250202491884898