Espec Select One

Description

Job Summary: Join Santander as a Select One Specialist, where you will impact people through analysis, grow professionally, and serve customers at the beginning of their journey with a focus on premium digital experience. Key Highlights: 1. Impact people through analysis and continuous learning 2. Provide premium and digital service to Select customers 3. Be part of an ecosystem in constant growth Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about impacting people through your analysis, this could be the right place for you! Santander is an ecosystem in constant growth, committed to helping people and businesses thrive. Here, you can create, question, and challenge the market. It means embracing both the urgency of the present and the vision for the future — always aligned to serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Select One Specialist — a role where you will be career-pathed and become the primary expert in your area. Your role here will be: Responsible for serving customers at the beginning of their Select journey, with income ranging from R$7\.000,00 to R$15\.000,00 or investments between R$100\.000,00 and R$300\.00,00, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. In this model, you will serve up to 1,500 customers. Main Responsibilities * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity products in credit, investments, and insurance; * Collect and update data; * Resolve requests remotely; * Maintain familiarity with digital solutions, focusing on the Santander ecosystem; Requirements: * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools; * CPA 20 (mandatory); * Relevant experience in remote service; * Mastery of digital service channels, customer journey, and financial products; \#BENEFITS Variable Compensation (PLR \+ RV); Medical and Dental Assistance; Meal and Food Allowance; Supplementary Pension; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Transportation Voucher; Nascer Program; Be Healthy — A program encouraging healthy habits; PAPE — Specialized Personal Support Program. So? Ready to be a Chama? In our branches (agencies), we count on the market’s top managers who stand alongside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#VemProSantander \#VemSerChama \#Sales \#Commercial \#CPA \#C\-Pro R \#CustomerService \#Customers