Junior Technical Support Technician

Description

Job Summary: We are seeking an innovative and quality-driven IT professional to provide technical support, manage network infrastructure, and administer systems. Key Highlights: 1. On-site and remote technical support for IT users 2. Maintenance of computer equipment and network support 3. Access and permission management in corporate environments We are an established company in the field of less-than-truckload freight transportation, and we seek a proactive professional who can add value and demonstrate innovative thinking. If you are committed to work quality, passionate, energetic, and enthusiastic about what you do, this opportunity is for you! **We Offer:** * Transportation allowance * Pluxee card (BRL 35.00 per day – flexible usage) * Breakfast on site * Health insurance plan * Dental insurance plan * Pharmacy benefits plan * Gympass * Profit-sharing program (PLR) * Life insurance * Birthday day off * Partnerships with educational and entertainment institutions * Relaxation room **Responsibilities** * Provide technical support to users both on-site and remotely, ensuring resolution of IT requests and incidents; * Assist users in utilizing internal systems, identifying and resolving issues; * Perform maintenance on computer equipment to ensure proper functionality; * Support the corporate wireless network environment; * Support and administer cloud-based productivity tools used by the company; * Address technical requests from external units, ensuring alignment and continuity of services; * Contribute to network infrastructure activities, including physical organization and connectivity support; * Manage user access and permissions within the corporate directory environment; * Assist in installation and maintenance of camera-based monitoring systems. **Requirements:** * Technical or undergraduate degree in Information Technology or related fields (in progress or completed); * Experience in user support, Windows operating systems, and Microsoft Office suite; * Knowledge of network infrastructure, including structured cabling, device configuration, and connectivity support; * Basic understanding of user and permission administration in corporate environments; * Strong communication skills, organizational ability, and user-oriented service aptitude. If this profile matches yours, don’t hesitate—apply now and join our team! Minimum Educational Requirement: Bachelor's Degree