Concierge - HSI

Description

Job Summary: A public-facing professional responsible for managing service flows, verifying eligibility under health insurance plans, and delivering services with empathy and courtesy. Key Highlights: 1. Caring for people and promoting dignity. 2. Working in an environment that values well-being and collaboration. 3. Being part of a secular institution with strong social impact. We are an institution rooted in both tradition and innovation. Santa Casa da Bahia is a charitable social assistance association committed to practicing charity and delivering services in the fields of health, education and research, culture, social assistance, and education—without subordination to the State or the Church. This secular institution, which **has always served the well-being of Bahia's population**, strategically guides its management to ensure that employees and volunteers share the same philosophical foundation, enabling society to understand the entity’s identity. **Purpose:** Caring for people and promoting dignity; **Values:** We value people Together we can achieve more We deliver quality work—efficiently, without waste, and safely; **Responsibilities and Duties** * Providing empathetic and courteous public service; * Organizing service flows and information management; * Verifying eligibility through health insurance plan platforms at the time of service, among other duties. **Requirements and Qualifications** * Completed high school education; * Bachelor’s degree in progress (desirable); * Experience in public service within hospitals and clinics; * Experience handling administrative routines related to health insurance plans; * Basic computer skills; * Flexible availability for work schedule. **Additional Information** **Unit:** * Hospital Santa Izabel; **Workload:** * 44 hours per week (rotating shift schedule). **Work Regime:** * On-site **Benefits:** * Market-competitive salary * On-site meals * Co-payment medical plan * Dental plan * Life insurance Join our team!! We are delighted by your interest in joining our team of approximately 5\.500 employees. Before learning more about your professional profile, we invite you to explore the history of Santa Casa da Bahia—a philanthropic institution dedicated to helping those most in need. In 1549, when Tomé de Sousa served as Governor-General of Brazil, a rammed-earth and thatch house was built in the Historic Center of Salvador. For nearly 200 years, it housed the Hospital de Caridade—the first hospital in the State of Bahia—and the only facility providing care to Bahians at the time. It was only on July 30, 1893, that Hospital Santa Izabel (HSI) was built in the Nazaré neighborhood of Salvador, replacing the former health unit operating in Pelourinho. The original hospital building became the administrative headquarters of Santa Casa da Bahia and, in 2006, was transformed into the Museum of Mercy. Santa Casa da Bahia is a charitable social assistance association committed to practicing charity and delivering services in the fields of health, education, research, culture, social assistance, and education—without subordination to the State or the Church. **\*Santa Casa da Bahia DOES NOT request any payments under any employment-related circumstances, nor does it request PIX transfers for job-related training courses or for sending personal data via messages. Our sole platform for receiving resumes is Gupy, and all stages of the hiring process are conducted exclusively through this platform, requiring login credentials registered directly by the user as a Gupy client.\*** **Stay alert and protect your data!**