**Job Description:** ---------------------- Provide operational support to the new projects team during implementation and Hypercare, ensuring agility and organization in the procurement workflow: control of requisitions/purchase orders, documentation, follow-up on pending items, and tracker updates — contributing to go-live readiness, compliance, and initial operational stability. Perform standardized routines and operational control of the workflow, supporting the Analyst/Supervisor. Responsible for organizing evidence, status tracking, and follow-up on pending items — essential for weekly project governance. We expect: * Organization, attention to detail, and discipline. * Sense of urgency and ability to handle multiple demands. Objective communication and collaborative attitude. * Proactivity in tracking pending items and keeping information up to date. **This position is also inclusive for persons with disabilities (PCDs).** **Requirements** -------------- **What are the requirements?** * Completed high school education (ongoing undergraduate studies are a plus). * Administrative/operational experience in procurement/supply chain/related functions (preferred). * Basic/intermediate Excel skills; experience with Oracle and/or other internal systems/controls is a plus. **Responsibilities** --------------------- **Your main responsibilities will include:** **Operational support for project workflow** Support creation, verification, and follow-up of requisitions and purchase orders in the system, ensuring correct completion, attachments, and approvals. Monitor deadlines and approvals, flagging potential delays. Support collection and organization of required information/documents for categories and the project (e.g., CRE descriptive memorandum, operational data, input lists, and scope annexes). **Document organization and compliance** Maintain an organized project repository containing evidence: quotations, comparison analyses, approvals, supplier documents, and contractual versions. Support supplier registration/onboarding/qualification, tracking pending documentation and required validations. **Trackers, follow-up, and support for weekly governance** Update trackers at defined intervals, reflecting actual status, pending items, and next steps. Conduct follow-up on pending items with internal departments and/or suppliers, ensuring visibility into bottlenecks affecting the workflow. Support preparation of the weekly open-items meeting, ensuring necessary information is available for accurate status reporting. **Hypercare** Support backlog management of pending items during Hypercare and update statuses for the project team. Promptly escalate critical items impacting operations (delays, discrepancies, missing documentation, registration pending items). **Transition — Handover to Operations** Prepare a structured handover post-Hypercare to the operations team, including suppliers, contracts/SLAs, key contacts, final pending items, and lessons learned. **About DHL** --------------- DHL Supply Chain is a global leader in logistics, connecting people and businesses. With innovative solutions and efficient operations, we value every individual and believe in the power of diversity. We foster a safe, inclusive, and collaborative environment where every talent can grow and build a purpose-driven career. Click here to learn more!
João Silva
Indeed · HR
João Silva
Indeed · HR
