Description
**Job Mission**
Serve in the sales area for demands related to the technical and functional aspects of products, contributing to customers' appropriate decision-making and minimizing risks for both customers and the company.
### **Key Responsibilities**
* Possess technical and functional knowledge of the products sold, aiming to meet the company's demands and interests;
* Serve customers in person or by phone, identifying their needs and guiding them with all necessary information about available products and their proper use;
* Understand and address customer demands by assessing their installations remotely or *in loco*, demonstrating advantages and disadvantages of possible solutions, contributing to decision-making, processing the sale, and ensuring delivery within the company's logistical capacity and the customer's urgency;
* Ensure commercial terms that satisfy the customer while meeting the company's financial interests, especially regarding collection risks in credit sales;
* Manage the customer portfolio by analyzing, classifying, and prioritizing service according to needs.
### **Basic Requirements**
* Completed high school education;
* Minimum 2 years of experience in sales;
* Knowledge of sales techniques;
* Knowledge of negotiation techniques.
### **Desirable Requirements**
* Knowledge and experience in Refrigeration will be considered a plus;
* Undergraduate studies in progress.