Relationship Assistant

Description

Job Summary: A communicative and organized professional to manage patient relationships, provide administrative support, and assist with sales at a clinic. Key Highlights: 1. Focus on customer service and patient relationship management 2. Support for the clinic's administrative routines and sales 3. Experience in customer service or front desk operations Job Description We are seeking a communicative, organized professional with a strong focus on customer service to manage patient relationships and support the clinic’s administrative routines and sales activities. Main Responsibilities * Conduct sales via social media and directly with customers. * Provide customer/patient service and relationship management (in-person, WhatsApp, and phone). * Monitor the customer journey before, during, and after procedures. * Confirm appointments and track no-shows. * Assist in resolving customer inquiries and providing support. * Support customer loyalty initiatives and enhance customer experience. * Organize customer service records and client information in the system. Requirements * Completed high school education (ongoing higher education is a plus). * Experience in customer service or front desk operations. * Strong verbal and written communication skills. * Organizational skills and proactivity. * Proficiency with digital tools and WhatsApp. Employment Type: Full-time Compensation: R$1\.518,00 \- R$2\.200,00 per month Work Location: On-site