PREVENTION AGENT

Description

Job Summary: Prevention Agent I is responsible for protecting the company's assets by ensuring the safety of customers and employees through monitoring and process control. Key Highlights: 1. Ensure safety for customers and employees. 2. Electronic monitoring and internal surveillance. 3. Guide customers on matters related to the department. #### **About the position:** Ensuring that the company's assets are properly cared for and protected is fundamental to the business. Prevention Agent I serves as the eyes of the unit, providing security to customers and employees. This professional is attentive, careful, organized, and engaged—indispensable for this role. #### **Main responsibilities:** * Control operational procedures and processes, based on the application of the company's Code of Ethics; * Receive goods and interact with third parties, participating in internal and external audits; * Accompany inventories conducted at the store, together with the department head; * Perform theft, loss, and misplacement prevention services for goods through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, according to the target established by the company; * Guide customers on various situations related to departmental activities; * Serve customers in accordance with the service standards required by the company; * Comply with the operational procedures required for the position. #### **Desirable requirements (differentiators):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work schedule and working hours:** * Rotating shift: 6 days on, 1 day off; * 7 hours and 20 minutes per day.