Service Consultant Pl

Description

Job Summary: Professional responsible for supporting internal and external customers, assisting in product and service specification, and preparing and following up on orders. Key Highlights: 1. Technical support to internal and external customers 2. Order preparation and follow-up 3. Analysis of target data for product families Since 1966, Nortel has been making history in the MRO (Maintenance, Repair, and Operations) sector and is a national reference in the commercialization of electrical materials and PPEs, consistently delivering timely and efficient solutions tailored to companies of all sizes and market segments. Join the largest MRO supplies distributor in Brazil. Nortel operates branches nationwide and differentiates itself from other companies in the segment through its unique purpose: simplifying the lives of its customers. We believe that a company’s success stems from highly qualified and engaged individuals committed to their personal and professional development, aligned with a greater purpose. To apply, the candidate must not have received any warning in the last 6 months, suspension in the last year, or unjustified absences or leaves of absence. Additionally, the candidate must have at least 6 months of experience in their current position, hold a position at a lower level, and earn a salary equal to or lower than the posted vacancy. Candidates must align their participation in the selection process with their supervisor in advance and follow the step-by-step application instructions. Work Location: Belo Horizonte - MG Responsibilities and Duties: * Ensure support to internal and external customers, providing technical assistance in product and service specification; * Prepare and follow up on orders, ensuring compliance with the established budget (sales and profitability) for the assigned portfolio. * Analyze company target data for the product families under the candidate’s responsibility. Requirements and Qualifications: * Currently pursuing a degree in Mechanical Engineering, Mechatronics, or related fields OR * Currently pursuing a Technical Diploma in Mechanics * Prior experience in the field is considered an advantage * Proficiency in Microsoft Office suite Benefits: Medical Assistance, Dental Assistance, Meal Voucher, Food Voucher, Transportation Voucher, Life Insurance, Gympass, Profit Sharing Program (PLR); Optum Support Program: In partnership with iFood, offering psychological and social counseling services free of charge to employees and their family members, accessible via telephone; Nortel is an equal opportunity employer and invites women, visible minorities, and persons with disabilities to apply. We believe diversity drives our results and fosters an innovative, collaborative, and career-enhancing work environment. All qualified candidates will be evaluated for employment opportunities based solely on merit, without discrimination on the basis of race, color, religion, sexual orientation, gender identity, national origin, or disability. **All our job openings are affirmative action positions for persons with disabilities, and your application is especially welcome.**