Online Sales Representative

Description

Job Summary: A sales professional responsible for managing leads, scheduling visits, and delivering customer support in a dynamic commercial environment. Key Highlights: 1. Make the first contact and qualify leads 2. Engage customers and schedule in-person visits 3. Provide responsive and proactive customer support via multiple communication channels **SOME OF YOUR CHALLENGES:** * **Make the first contact with leads;** * **Understand the lead's profile and needs, verifying alignment with our services;** * **Engage customers and schedule in-person visits;** * **Collaborate closely with the sales teams at our units;** * **Provide responsive and proactive support via phone, chat, e-mail, and WhatsApp, addressing inquiries and offering solutions;** * **Handle Level 1 requests, such as duplicate bill issuance, product information, order status updates, and usage guidance;** **WHAT WE EXPECT FROM YOU:** * **Sales-oriented profile;** * **High school diploma;** * **Experience in online or in-person sales;** * **Commitment, proactivity, and attention to detail.** Employment type: Full-time CLT Compensation: R$1.686,00 - R$2.500,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site