Customer Service Representative

Description

Job Summary: The Customer Service Representative provides customer service by delivering information, clarifying doubts, and resolving issues, requiring strong communication skills, proactivity, and empathy. Key Highlights: 1. Customer service focused on providing information and resolving issues 2. Requires communication skills, proactivity, and empathy 3. Position open to professionals with completed high school education and customer service experience **Job Description:** ---------------------- The Customer Service Representative is responsible for providing customer service by delivering information, clarifying doubts, and resolving issues. The professional must possess communication skills, be proactive, and demonstrate empathy to handle various situations. **Mandatory Requirements:** ------------------------------ COMPLETED HIGH SCHOOL EDUCATION * 18 years of age or older; * Basic or intermediate Microsoft Office proficiency; * Basic computer literacy; * Strong oral and written communication skills; * Customer service experience; **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Salary:** ------------ $1,621\.00 **Benefits:** --------------- * Meal allowance: R$ 435.60 * Health and dental insurance * University partnerships * Sesc membership benefits **Work Schedule:** ------------------------ \- 44 hours per week: 8 hours per day \- Monday to Thursday: 8:00 AM to 6:00 PM \- Friday: 8:00 AM to 4:00 PM