Description
Job Summary:
Provide on-site technical support and hardware maintenance for IT equipment in a corporate environment, offering assistance in information security and file management.
Key Highlights:
1. On-site technical support and hardware maintenance
2. System and software installation and configuration
3. Information security support
**JOB: IT TECHNICIAN II \- Intermittent**
**Location:** Chapecó/SC
**Contract Type:** Intermittent
**Expected Start Date:** 01/22/2026
We are hiring an **IT Technician II** to provide on-site technical support and hardware maintenance for IT equipment in a corporate environment.
### **Main Responsibilities**
* On-site technical support to end users
* Preventive and corrective maintenance of hardware and peripherals
* Installation, configuration, and formatting of operating systems
* Installation and support for software, applications, and digital certificates
* Network, printing, and telephony support
* Backup, restoration, and file management
* Technical ticket handling and logging
* Information security support (antivirus, firewall, updates)
### **Requirements**
* Completed technical education or ongoing higher education in IT
* Minimum 2 years of experience in IT technical support
* Knowledge of hardware, software, and operating systems
* Microsoft Office Suite (Word, Excel, PowerPoint)
* Technical English
* Availability for on-call assignments
* Driver's license not mandatory
### **Compensation and Benefits**
*
* Statutory benefits payment (pro-rated 13th salary and vacation pay)
* **Meal Allowance: R$ 31.00 per day (no deduction)**
* **Life Insurance**
* **Availability Bonus:** R$ 100.00 for the first on-call assignment of the month
* (maximum of up to 10 on-call assignments per month)
### **Work Schedule**
* Monday to Friday
* Hours: 8:00 AM to 12:00 PM / 1:00 PM to 5:00 PM
* Estimated monthly workload: 200 hours
### **Behavioral Profile**
* Commitment and professional confidentiality
* Strong communication and interpersonal skills
* Agility, focus, and professional demeanor
Minimum Education Level: Higher Education