**Description and Responsibilities:** **Schedule:** **Level:** Professional **Employment type:** Tenured \- CLT labor code * Assist in analysis, research, selection, planning, installation, implementation and maintenance of systems; * Maintain and operate network services, as well as promote and support improvement projects; * Configure and perform corrective and preventive maintenance of software, hardware and network; * Provide technical user support: password changes, cartridges, printers, hard drives, computers, notebooks, mobile phones, etc; * Manage network resources and technology service infrastructure; * Perform asset control of machines and equipment; * Carry out network installation, cables, wiring, etc., so that IT equipment, computer networks, time clocks, video surveillance can be operated; * Install, handle, replace, configure and operate video surveillance cameras, as well as ensure database and image retrieval when requested; * Solve technical problems efficiently and skillfully, communicating any issues to interested parties and providing support to internal and third-party personnel on technology-related matters; * Support monitoring of mobile network (cell phones, notebooks, tablets, etc.), as well as perform maintenance, replacements and any other needs regarding these technologies; * Maintain confidentiality of all information seen and/or heard; * Demonstrate organizational skills, teamwork, and preliminary risk awareness for carrying out activities; * Be available for travel and service provision at all group units, including overnight stays in other locations/cities and states; * Promote improvement and resource optimization projects, always ensuring and valuing the company's data protection; * Perform cabling, power panel assembly, wiring, trough assembly, and all related activities to ensure proper operation of equipment and necessary technology for general system operations. * Hold NRS: 10, 33 and 35 certifications, as well as courses for operationalizing technology infrastructure activities; Drive company vehicles as needed, driver's license category B. * **Requirements:** * High school diploma; * Experience with computer and network maintenance; * Driver's license B; * Experience in the field is a differential. **Benefits:** Medical assistance, Dental plan, Life insurance, Meal allowance