Description
Job Summary:
An IT professional focused on hardware, software, operating systems, and network support and maintenance, responsible for user assistance and documentation.
Key Highlights:
1. Hardware and software support and maintenance
2. File management and information security
3. User support and assistance with procedure documentation
**About the Opportunity:**
\> **Working Hours:**
From 08:00 to 17:00, Monday to Friday.
\> **Work Location Address:**
E\- Parque das Palmeiras, Chapecó – SC.
**\> Employment Type:**
CLT, fully on-site (when activated).
**\> What We Are Looking For:**
* Education: Completed or ongoing Technical or Bachelor's degree in IT;
* Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint);
* Language: Portuguese and technical English;
* Experience: 2 years.
**\> Key Essential Job Responsibilities (Duties/Tasks):**
* Hardware and equipment support and maintenance, including installation, configuration, relocation, and component replacement.
* Installation, configuration, and support for operating systems and drivers.
* Installation, updating, configuration, and support for applications and software.
* File management, including backup, restoration, and data recovery.
* Implementation of security measures, such as antivirus, firewall, updates, and digital certificates.
* Printer support, including installation, configuration, and troubleshooting print issues.
* Network and structured cabling support, including installation, testing, and maintenance of network points.
* Telephony support, including extension configuration, testing, and maintenance.
* System, server, link, and equipment monitoring, including opening and tracking technical service tickets.
* User support and assistance, clarification of doubts, and procedure documentation.
**Note:** Activities are presented in summary form. The recruiter will provide further details regarding the functions to be performed.
**\> Specific Knowledge, Certificates, and Certifications Required:**
Hardware maintenance and software configuration.
**\> Essential Personal Attributes for This Role:**
Maturity level, vision, leadership, interest, confidentiality of information, concentration, agility, strong communication skills, and professional demeanor.
**\> What We Offer:**
* Hourly wage: R$ 15.85;
* Meal allowance: R$ 31.00 per workday;
* Transportation allowance per workday (6% deduction);
* Life insurance;
* Availability bonus: R$ 100.00 per activation (MAXIMUM OF 10 ACTIVATIONS PER MONTH).
Minimum Educational Requirement: Bachelor's Degree
Willingness to travel