Provides guidance and assistance in customer service via telephone, e\-mail, and chat, or any other communication channels used by the company. Receives customer calls, logs incidents, seeks information or problem resolutions from relevant departments, and follows up with customers. Job type: Full-time CLT Pay: R$1\.700,00 \- R$1\.800,00 per month Benefits: * Dental care * Fuel allowance * Education assistance * Basic food basket * Commercial partnerships and discounts * Life insurance * Meal voucher