Description: Requirements: * Completed high school education; * Higher education completed or in progress (Administration or related fields) preferred; * Experience in customer service roles, preferably in clinics or hospitals; * Basic computer knowledge (Word and Excel) and administrative routines. Skills: * Proactivity * Courtesy * Discretion * Good communication * Organization * Dedication * Ethics Responsibilities: * Reception and patient care; * Patient and non-patient communication via WhatsApp and phone calls to address inquiries and schedule or reschedule appointments; * Scheduling of pre- and post-medical consultations; * Patient follow-up within the clinic; * Support for other departments within the healthcare unit; * General organization of medical records and the appointment system; * Assistance in maintaining the clinic’s facilities. 2512150202201920803