IT Support Technician

Description

Job Summary: Responsible for providing first-level support to the company's platforms and users, conducting operational problem analysis and telephone support, understanding technical requirements, and acting in accordance with technical knowledge. Key Highlights: 1. Responsible for first-level support to the company's platforms and users. 2. Conducts operational problem analysis and telephone support. 3. Acts according to technical knowledge for requested services. Experience 6 months of experience in the field or related areas Education Completed High School Qualifications Not specified Knowledge Technical training in IT is desirable; basic knowledge of hardware, software, and telephony equipment; familiarity with TCP/IP. Attention Point: Experience may be substituted by Education Responsibilities Responsible for first-level support to the company's platforms and users; Analyze operational problems; Provide telephone support; Understand the technical requirements of requested services; Act according to technical knowledge of the service. Minimum Education: Technical Course * Life insurance, partnerships with universities and Gympass, career development plan * Health and dental insurance, * Meal allowance, transportation allowance