Location: Viana/ES Schedule: 12:00 to 21:00 Mon to Fri and 09:00 to 13:00 Sat Have you ever thought about being part of a company that connects people and opportunities around the world? If you're looking for a career in an environment that values people, promotes diversity and inclusion, and prioritizes safety, ethics, and excellent customer service, join FedEx, the global leader in express logistics and transportation. **About FedEx** FedEx Express is the largest express transportation company in the world, offering a wide range of delivery services to more than 220 countries and territories. In Brazil, we have the largest air and ground transportation infrastructure, connecting over 5,300 locations and providing logistics solutions that serve all regions of the country. **Diversity and Inclusion** At FedEx, we believe in equal opportunity. All qualified candidates, regardless of disability, gender, age, race, color, creed, or sexual orientation, will be considered in our selection processes. **Benefits Offered** Medical assistance Dental assistance Life insurance Transportation allowance Meal voucher or meal ticket (depending on branch) Basic food basket (depending on branch) Education assistance Discounts on FedEx services Air travel discounts Hotel and car rental discounts Telemedicine (at no cost to employees and dependents) Pregnancy monitoring program (at no cost to employees or dependents). **Mandatory Requirements to Apply for the Position:** High school diploma; Higher education completed or in progress will be an advantage; Minimum of 6 months with the company and/or since last promotion; Written and verbal communication skills and interpersonal abilities; General administrative skills and computer knowledge; Intermediate spoken and written English will be an advantage; Advanced Excel and Word; Flexible availability; Ability to lift 24 kgs or more using appropriate equipment **Responsibilities:** Provide current package status updates and perform basic tracking activities, monitoring shipment movements and interpreting tracking updates in the system and FedEx Ops; Perform package handling and movement to assist station operations; Assist customers in preparing shipping documentation, including guidance on international regulatory information, preparation of shipping requests, and special notifications related to pickups and deliveries worldwide; Assist customers in locating packages, answering questions about FedEx products and services, providing in-person counter or phone support; Type and prepare various operational reports; Handle customers with undelivered packages; Review shipment documentation (air waybill and other shipping documents) and enter them into systems as needed; Inspect packages to ensure proper labeling, content legality, including weight and size, adequate packaging, insurance values, special requirements for shipping hazardous materials, and compliance with necessary customs documentation at destination; Provide administrative and operational support to the Station Operations Manager; Monitor, analyze, and input information into CEBS; Support drivers on route with information on packages released for delivery and address adjustments; Send pre-alerts. *FedEx believes in equal opportunity. Regardless of disability, gender, age, race, color, creed, or sexual orientation, all qualified candidates will be considered in our selection processes.* Recruitment and Selection Team FedEx Brazil Job type: Full-time CLT Pay: R$2,800.00 \- R$28,050.00 per month