Operational Assistant

Description

Job Summary: We are seeking a proactive and communicative Operational Assistant to provide customer service and support operational routines, with a focus on customer satisfaction and issue resolution. Key Highlights: 1. Passion for serving people and proactivity in problem resolution 2. Excellent communication and writing skills 3. Solid experience in customer service and interpersonal relationships **Operational Assistant (12x36 shift schedule)** We are hiring! We seek an Operational Assistant who is passionate about serving people, has excellent communication skills, and is already accustomed to shift-based work arrangements. If you are proactive and enjoy solving problems, this is the place for you. **Responsibilities:** * Provide direct customer service (in-person or remote). * Ensure resolution of inquiries and requests with a focus on customer satisfaction. * Support operational routines to guarantee continuous departmental workflow. * Record information in systems and maintain good relationships with internal and external partners. **Requirements:** * **Proven experience working under a shift schedule.** * Excellent **communication and writing** skills. * Solid experience in **customer service** and interpersonal relationships. * Completed high school education (a bachelor's degree is a plus). * Organized, empathetic, and self-motivated profile. **Job Details:** * **Shift schedule:** 12x36 (work one day, rest the next). * **Location:** Praia da Costa - Vila Velha, ES * **Benefits:** Fixed salary + Transportation Allowance + Meal Allowance + Health Insurance. Compensation: R$1.800,00 - R$2.200,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site