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RETENTION ASSISTANT

R$1,800-3,200/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The professional will actively and receptively engage with customers, manage order controls, maintain the active customer portfolio, and promote promotional campaigns in a dynamic environment. Key Highlights: 1. Dynamic and challenging environment 2. Strategic training programs for innovation 3. Focus on the commercial forefront of the segment * Active and receptive customer contact via telephone and WhatsApp; * Control of cancellation orders in general; * Maintenance of customers within the active portfolio; * Promotion of promotional campaigns; ***REQUIREMENTS*** * Experience in telephone, email, and WhatsApp communication (online environment); * Experience in customer service and telemarketing; * High school diploma or higher education; * Proficiency in computer skills and Microsoft Office; * Strong written and verbal communication skills; * Responsive to rules and instructions; * Challenge-oriented profile; * Motivated and proactive; * Teamwork orientation; * Willingness to attend complementary courses and training sessions; ***WORK ENVIRONMENT*** Job Format – On-site A dynamic and challenging environment that implements strategic training programs aimed at innovation to maintain leadership in the segment's commercial landscape. ***Working Hours***: Monday to Friday – 8:30 AM to 6:00 PM Saturdays – 9:00 AM to 1:00 PM Job Type: Full-time CLT Compensation: R$1.800,00 – R$3.200,00 per month Benefits: * Medical assistance * Fuel allowance * Education allowance * Life insurance * Meal voucher * Transportation voucher Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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