Description: We are looking for a professional who aligns with our purpose and has the following qualifications: * Organizational Values: Discipline that strengthens us, Safety in every action, Gratitude that connects us, Vibration that inspires. * Technical Skills: Clear communication, friendliness, and proactivity when interacting with customers. * Behavioral Skills: Organization, ease in public interaction, and focus on operational fluidity. * Knowledge: Complete high school education, interest in customer service, hospitality, and customer enchantment; proficiency in conversational foreign languages is a plus. * Desired Experience: Experience in restaurant reception or customer service is a plus. As a Hostess at FIT Group, you will be the main link between our customers and the dining experience we offer. Your key responsibilities and duties include: Reception and Welcome * Greet customers warmly and energetically, providing a light and welcoming arrival. * Manage the waiting list in an organized and attentive manner. * Escort customers to their tables, ensuring order and smooth flow in the dining area. * Provide initial information about the menu and restaurant operations. Flow Organization * Monitor table occupancy and communicate status to leadership. * Work in sync with servers and waitstaff to ensure service rhythm. * Monitor customer needs during the first minutes of their experience. Operational Support * Support promotional campaigns, activations, and special events with professionalism and clarity. * Keep the reception area clean, organized, and up to FIT's presentation standards. * Report any inconsistencies in the process or customer journey to leadership. 2510160202251715067