E-commerce Analyst

Description

We are looking for a proactive and organized professional to handle product listing, advertisement creation, order tracking, and support for e-commerce and marketplace operations. We seek someone with strong communication skills, attention to detail, and affinity for the digital environment. **Responsibilities:** * List products on the online store and e-commerce portal; * Create product advertisements and descriptions using the Marketplace tool; * Perform product pricing after determining COGS (Cost of Goods Sold), conducting analysis and benchmarking against the market; * Monitor market-set prices (competitors); * Conduct market research, product positioning, and reporting; manipulate data on the platform; * Edit product images using available tools (Canva, Adobe, etc.) for website publication; * Track customer orders; * Support sales campaign planning and monitor performance; * Publish catalog advertisements; * Create paid advertisements within Marketplaces; * Provide customer service across various inquiries; * Monitor delivery logistics, including understanding delivery timelines and pickup schedules; * Plan and track social media posts and website communications; * Track customer experience metrics and propose process improvements that positively impact customers; * Research new e-commerce suppliers and tools; * Fulfill tasks as requested by the immediate manager. **Requirements:** * Experience with e-commerce and marketplaces; * Knowledge of product listing and advertising; * Understanding of pricing strategies and market analysis; * Basic knowledge of image editing (Canva, Adobe, or similar); * Strong communication and organizational skills; * Social media and customer service knowledge is a plus. Compensation: starting from R$4.500,00 per month Benefits: * Free parking Work location: On-site