BackOffice Manager

Description

Job Summary: Leaf is seeking an analytical, results-oriented BackOffice Manager to optimize processes and enhance the productivity of technology teams. Key Highlights: 1. Work in a dynamic, collaborative, and continuously evolving environment 2. Transform challenges into solutions and generate tangible impact on performance 3. Optimize processes and drive operational productivity **Leaf**, a leader in innovation and process automation, is looking for a **BackOffice Manager** to strengthen the operational efficiency of our technology team. We seek a committed, analytical, and results-driven professional who is interested in working in a dynamic, collaborative, and continuously evolving environment—directly contributing to team productivity and continuous improvement of internal processes. If you enjoy transforming challenges into solutions, working with metrics, and generating real impact on company performance, this opportunity is for you. **Responsibilities:** * Structure and monitor productivity indicators by role and by team * Measure individual and collective performance based on operational data * Map internal processes and identify productivity bottlenecks * Implement improvements to increase efficiency and reduce rework * Create strategic performance reports for executive leadership * Monitor demand volume, deadlines, quality, and task execution time * Support leaders in managing team performance * Ensure greater operational predictability across backoffice areas **What we seek in this profile** Beyond administrative routine experience, we seek someone capable of **transforming activities into metrics and productivity into concrete numbers**. **Requirements** * Bachelor's degree in Business Administration, Engineering, Economics, Accounting, or related fields * Experience in process and operational productivity management * Experience with performance indicators (KPIs) * Analytical, data-driven profile * Advanced Excel or BI tools experience * Team management experience is considered a plus