Description: What you need to have: * Prior experience in Fiscal/Accounting or Payroll areas; * Bachelor's degree or currently enrolled in Accounting, Human Resources, or related fields; * Ability to work with goals and achieve results; * Adaptability to established work processes; * Strong interpersonal skills and ability to collaborate within a team. What would catch our eye: * Knowledge of E-Social; * DCTF Web; * Employee onboarding and offboarding; * Vacation pay, 13th salary, and benefits calculations; * Experience in the fiscal area (fiscal ledger, EFD Fiscal and Contributions, DCTF); * Experience in the accounting area (balance sheet, income statement, statement of changes in equity, statement of comprehensive income, cash book, SPED ECD / ECF); * Experience in the financial area. Your day-to-day responsibilities will include: * Providing telephone support for the Fiscal Accounting/Accounting or Payroll modules in the Domain System; * Ensuring information provided to customers is clear and concise; * Guaranteeing efficient support, always aiming for problem resolution; * Understanding the customer journey and the processes required to address each request; * Acting as an intermediary for requests regarding adjustments and corrections to the products offered; * Practicing and promoting the organization’s expected values and behaviors; * Staying up to date on innovations in solutions provided to customers and relevant legislative changes in the field of operation. 251211020249331721