QUALITY ANALYST

Description

Job Summary: We are seeking a Quality Analyst to support the Quality and Environmental Management area, with emphasis on structuring processes, performance indicators, training programs, and audits for continuous improvement. Key Highlights: 1. Analytical and operational involvement in Quality and Environmental Management 2. Focus on continuous improvement and process standardization 3. Development and delivery of internal training programs **Job Description:** ---------------------- We are seeking a Quality Analyst to work analytically and operationally in supporting the Quality and Environmental Management area, contributing to the structuring of processes, indicators, training programs, and execution of audits. Key responsibilities include: - Ensuring stability, standardization, and continuous improvement of After-Sales processes through disciplined application of the Volvo Performance System (VPS) - Guaranteeing daily updates of visual management boards (SQDCEP), monitoring Safety, Quality, Delivery, Cost, People, and Environmental indicators - Supporting and structuring Kaizen events, ensuring documentation and follow-up of improvements - Conducting daily Gemba walks to verify operational standards, 5S, safety, and process compliance - Developing, monitoring, and critically analyzing performance indicators (KPIs) to support leadership decision-making - Recording target deviations, consolidating information, and preparing weekly VPS reports to support decision-making - Identifying waste, defects, and root causes, collaborating with leadership to stabilize processes - Promoting a culture of continuous improvement and disseminating best practices across teams - Planning and delivering internal training programs related to quality and processes - Participating in daily and weekly meetings on indicators, actions, and performance analysis - Applying root cause analysis tools (5 Whys, 5W2H) and VPS cultural checklists - Supporting internal and external audits related to the Quality Management System - Assisting in structuring the Integrated Management System (IMS), covering ISO 9001, ISO 14001, and ISO 45001 standards **Mandatory Requirements:** ------------------------------ Completed or ongoing undergraduate degree in Engineering (from the 5th semester onward) Intermediate/advanced Excel knowledge Power BI knowledge Experience applying Kaizen methodology Analytical profile with strong ability to interpret data and indicators Prior experience with Lean tools (5S, PDCA, Value Stream Mapping, among others) Proactive attitude and ability to make autonomous decisions Strong communication skills for delivering training programs Willingness to travel to monitor and ensure process quality at branch locations **Desirable Requirements:** -------------------------- Knowledge of ISO standards and certifications (e.g., ISO 9001, ISO 14001, ISO 45001) Experience supporting certification audits Experience in implementing Integrated Management Systems **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- On-site cafeteria — including full breakfast and lunch Profit-sharing program — annual 14th salary payment Monthly meal allowance — additional support for grocery purchases Access to Wellhub (Gympass) — for physical health and wellbeing Chartered transportation — ensuring comfort during commute Transportation allowance — additional support for daily commuting Medical assistance — with no monthly premium deduction Dental assistance — full coverage with no payroll deductions Pharmacy benefits — exclusive discounts and option for direct salary installment Partnerships with universities and educational institutions — to support professional development Group life insurance — for greater peace of mind and security Training platform — access to exclusive Volvo courses and market certifications Continuous Improvement Program — rewards for innovative ideas and Kaizen projects Employee Referral Program — rewards for recommending new talent **Work Location:** ---------------------- Viana-ES **Working Hours:** ------------------------ From 08:00 to 18:00 — Monday to Friday.