Senior Configuration/Change Enablement Specia

Description

Summary: Seeking a Senior Configuration/Change Enablement Specialist to lead and mature configuration management strategies within a complex federal IT environment. Highlights: 1. Lead and mature configuration management strategies in a federal IT environment. 2. Provide subject matter expertise in CM policy and change governance. 3. Ensure secure, efficient, and compliant operations across Defense Health Agency. **Senior Configuration/Change Enablement Specialist** ===================================================== **Location:** Remote – Available across U.S. and Puerto Rico **Clearance Level:** Public Trust (ADP/IT\-II); Tier 3 Investigation (NACLC) **Citizenship:** U.S. Citizenship required **Summary** ----------- We are seeking candidates for a potential opportunity as **Senior Configuration/Change Enablement Specialist** to lead and mature configuration management strategies across a complex federal IT environment. This position provides subject matter expertise in CM policy, CI lifecycle oversight, change governance, and audit management in support of enterprise\-scale operations within the Defense Health Agency. **Key Responsibilities** ------------------------ * Develop and institutionalize enterprise CM policies, plans, procedures, and templates. * Lead CM audits and define corrective action strategies to address discrepancies. * Serve as SME for Infrastructure CM, working with asset, cybersecurity, and KM teams. * Identify and manage infrastructure CI relationships, baselines, and traceability. * Maintain CI attributes, dependency mapping, and relationship records in CMDB. * Analyze change ticket data to create dashboards and executive briefings. * Review foundational CM documents (CM Plans, SOPs, Charters) for accuracy and completeness. * Facilitate CAB meetings and document outcomes, agendas, and action items. * Mentor and train junior CM staff and stakeholders on policy, process, and reporting. **Preferred Tools \& Technologies** ----------------------------------- * ServiceNow, BMC Remedy, or similar ITSM/CMDB platforms * Microsoft Office Suite, Visio, Power BI * ITIL or ISO CM frameworks * Configuration audit tools and metrics dashboards **Minimum Qualifications** -------------------------- * 5–7 years of experience in Configuration Management and Change Enablement. * Proven expertise in CM policy development, audit execution, and enterprise CI management. * Ability to communicate complex technical requirements to diverse audiences. * Ability to obtain and maintain a Tier 3 Public Trust clearance. **Education \& Certifications** ------------------------------- * **Required (Foundational – one of the following):** + Bachelor’s degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited), + OR CISSP / Security\+. * **Required (CE – one of the following):** + Microsoft Project, + OR Microsoft Azure DevOps Solutions. **Why Join Us?** ---------------- Apply today and lead the charge in enterprise IT configuration and change governance that impacts global mission readiness. **Your expertise will help ensure secure, efficient, and compliant operations across the Defense Health Agency’s global enterprise.** **Please Note:** **This position is contingent upon contract award. Candidates selected will be notified once the award has been confirmed.**