Description
Job Summary:
A technical support professional to perform diagnosis, maintenance, and configuration of hardware and software, with on-site user support.
Key Highlights:
1. Diagnosis and preventive/corrective maintenance of computers and laptops.
2. On-site technical support for hardware and software.
3. Installation and configuration of operating systems and tools.
**Responsibilities:**
* Perform diagnosis, preventive, and corrective maintenance on computers and laptops.
* Replace and install hardware components (e.g., memory, HDD/SSD, display, keyboard, expansion cards, etc.).
* Format, configure, and install Windows operating systems and corporate tools.
* Provide on-site technical support to users for resolving hardware- and software-related incidents.
* Ensure equipment integrity and compliance with information security standards.
**Requirements and Qualifications:**
* Must have a **personal vehicle and a valid driver's license (CNH)** for field travel.
* Must have a **personal laptop**.
* Must have a **smartphone** for communication and service recordkeeping.
* Must possess **basic tools for laptop and desktop maintenance**.
* Must have **at least five 32GB USB flash drives** for performing technical tasks.
Minimum Education: Technical Course
Driver's License Category: B
Personal Vehicle
Willingness to Travel