Job Summary: We are seeking a professional to handle customer service and task organization in a dynamic environment, with emphasis on enhancing customer experience and resource management. Key Highlights: 1. Customer service or front desk experience 2. Proficiency in Microsoft Office Suite and strong communication skills 3. Focus on improving customer experience and organization Description: Apply quickly via email: Requirements and Qualifications: * Bachelor's degree in Administration, Communications, or related fields. * Minimum 1 year of experience as a receptionist or in customer service. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Strong verbal and written communication skills in Portuguese. * Ability to manage multiple tasks in a dynamic environment. Desirable: * Familiarity with scheduling systems (e.g., Outlook, Google Calendar). * Experience serving corporate clients. * Intermediate English proficiency. * Skills in digital document management and file organization. Responsibilities and Duties: * Improve customer experience, measured by positive feedback in 90% of interactions. * Reduce in-person waiting time by 15%. * Achieve 30% more efficient utilization of meeting room resources. * Contribute to talent retention by facilitating onboarding processes. Benefits: Meal allowance of R$ 360.00 Work Schedule: 6-day workweek with shift flexibility Knowledge: Education: Completed High School Technical Skills: Microsoft Office Suite 2512160202201292805
João Silva
Indeed · HR
João Silva
Indeed · HR
