Administrative Assistant

Description

Job Summary: A customer service professional focused on technical support, scheduling on-site visits, issuing service orders, and organizing warehouse operations for a gym equipment maintenance company. Key Highlights: 1. Customer service and support via phone, WhatsApp, and email 2. Scheduling of on-site visits and issuance of service orders to the technical team 3. Knowledge of warehouse management and procurement A gym and strength training equipment maintenance company (technical support) has 1 vacancy open in Campinas. Responsibilities: Customer service via phone / WhatsApp / email, and occasionally in person; experience with help desk is a strong advantage. Accurately register, analyze, and handle customer requests; report daily to management regarding demands. Schedule on-site visits, issue service orders to the technical team, enter purchase orders into the system, prepare parts for technicians, and apply knowledge of warehouse management and procurement. Requirements: Experience in customer service, basic computer skills, proficient typing, completed high school education (technical or higher education in Administration preferred), communicative, punctual, clear speech, organized, strong interpersonal skills with customers and internal colleagues; immediate start required! Benefits: Transportation Allowance / Meal Voucher / Optional medical plan after probation period Notes: Employment via CLT (Consolidated Labor Laws). Working hours: Monday to Friday, 8:00 AM to 6:00 PM (1-hour lunch break). Job Type: Full-time, Permanent CLT Compensation: R$2.350,00 per month Benefits: * Meal Voucher * Transportation Allowance Experience: * Microsoft Excel (Mandatory) * Administration (Mandatory) * Customer Service (Mandatory) Work Location: On-site