Join Empório Brownie, the confectionery that has been winning the hearts of Ceará residents since 2006! Founded by Mila Ary, our brand stands for quality and passion for what we do. With 11 stores in Fortaleza, we are looking for a Customer Service Representative who shares our love for creating meaningful moments! If this resonates with you and you wish to be part of building a success story, this position is for you! **Responsibilities** * Assist in gelato production, always prioritizing quality and compliance with Food Safety standards; * Weigh gelatos, label them, and prepare them for delivery to stores; * Conduct inventory counts of products/ingredients used in gelato production; * Maintain cleanliness and sanitation of the production area, freezer, utensils, and equipment; * Perform gelato stock reconciliation, monitoring quantities to replenish production as needed; * Check and record the daily gelato production volume; **Requirements** * Completed high school education * Prior experience in this role is desirable **Benefits** * Salary: R$1563,54 fixed + performance-based variable (after probation period) * Flexible Ifood Meal Voucher (R$21.00/day) * Hapvida Health Plan (after 3 months) * Grocery basket for attendance * Gympass * Starbem (free psychological and nutritional consultations) * Birthday day off * 30% discount on EB products * SESC/SENAC partnership * Transportation allowance or fuel subsidy Job type: Full-time, permanent CLT contract Pay: starting from R$1.657,49 per month Benefits: * Medical assistance * Grocery basket * Partnerships and commercial discounts * Profit-sharing * Meal voucher * Food voucher * Transportation voucher Work location: On-site