Job Summary: Telemarketing Operations Supervisor responsible for analyzing KPIs, developing and training the team, supervising activities, and managing people. Key Highlights: 1. People management experience 2. Sales team supervision and development 3. Productivity analysis and conflict management We have opportunities for a **Telemarketing Operations Supervisor** * **Requirements and qualifications** * Computer literacy; * **Minimum 1 year of experience in this role.** **Responsibilities and duties** * Analyze productivity, quality, and absenteeism indicators; * Develop and train the team to achieve sales targets; * Supervise and organize performed activities, verifying whether they are completed within deadlines and with required quality; * Manage the team by identifying performance improvement opportunities, providing feedback for enhancement, and handling conflicts. **Benefits** * Transportation allowance; * Meal allowance / Food allowance; * Medical assistance; * Dental assistance; * Bonus / Commission; * University partnership program; Employment type: **CLT** Location: On-site \- Campinas/SP Job type: Full-time, permanent CLT Compensation: R$3\.234,06 per month Relocation/moving possibility: * Campinas, SP: Relocate or move to the job location prior to starting work (Mandatory) Selection question(s): * Experience in people management Experience: * Supervisory experience (Mandatory) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
