Description
Job Summary:
A cinema is seeking a Front Desk Manager to lead the team, control access, ensure courtesy and organization, and mediate conflicts to enhance public satisfaction.
Key Highlights:
1. Lead and guide the front desk team
2. Ensure courteous service and organizational order
3. Handle mediation and resolution of conflicts
The cinema is seeking a Front Desk Manager in Campinas.
**Responsibilities:**
Lead the front desk team, guiding daily activities and ensuring adherence to procedures. Control the flow of customers and staff access, guaranteeing courteous and organized service at workstations. Monitor shift schedules, timekeeping records, and team performance, addressing operational deviations. Support cinema operations and mediate or resolve conflicts with a focus on public and internal customer satisfaction.
Previous experience as a Front Desk Supervisor, Security Coordinator, Facilities Manager, or Reception Supervisor may indicate alignment with some responsibilities of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: 3\.154,00
* Meal Voucher
* Transportation Voucher
* Health Insurance
* Dental Insurance
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Schedule: Full-time
* Work Shift: Rotating 6x1 schedule, from 1:00 PM to 10:00 PM\.