Sales Associate

Description

Job Summary: Sales professional responsible for managing the customer experience, providing in-person service, supporting customers in selecting optical products, and serving as a LIVO lenses ambassador. Key Highlights: 1. Focus on the customer experience journey and delivering excellent customer service 2. Support in understanding ophthalmic prescriptions and product recommendations 3. LIVO lenses ambassador **Optical retail chain seeking a Store Sales Associate:** **Summary of Responsibilities:** Manage the customer's experience journey with the LIVO brand; Provide in-person customer service, ensuring quality and excellence; Support customers in understanding their ophthalmic prescription and recommending the best product for their needs; Present products or services clearly and concisely; Request and validate prescriptions for laboratory submission; Place lens orders corresponding to sales; Register customers in the database; Maintain up-to-date store records; Keep the workplace organized and clean; Participate in training sessions and professional development courses. Handle customer inquiries; Explain promotions and discounts. LIVO lenses ambassador. **Job Conditions:** **CLT Contract \- Monthly Base Salary:** R$ 2\.100,00 Commission based on sales targets Incentives and campaigns; **Meal Allowance:** R$ 330,00 (per month) Transportation Voucher (with 6% employee contribution) Optional Dental Plan (with R$28,80 monthly employee contribution) Birthday Day Off (one additional day off during your birthday month) Access to Wellhub (gym membership plan) with discounts starting at R$ 59,90\. Discounts on brand products for you and your family members Partnership with SESC 100% in-person work mode; **Working Hours:** 220 hours per month with flexible scheduling (6 days on, 1 day off), from 2:00 PM to 10:00 PM, including a 1-hour lunch break **Work Schedule Model:** Banked Hours, as stipulated in Article 59 of the CLT. Availability to work on Saturdays, Sundays, and holidays. **Minimum Education Requirement:** High School Diploma (Secondary Education)