Housekeeper

Description

Job Summary: Ensure the organization and cleanliness of guest rooms and floors, maintaining the brand's excellence standards and guaranteeing guest satisfaction. Key Highlights: 1. Work in a collaborative, diverse, and dynamic environment. 2. Support for daily growth and learning. 3. Focus on attention to detail and organization. **Company Description** Why work for Accor? We are much more than a global leader. Welcome as you are—and you’ll find a job and a brand that match your personality. We support your daily growth and learning, ensuring your work brings purpose to your life, so that during your journey with us, you can continue exploring Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. Discover the life waiting for you at Accor: visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS **Job Description** Ensure the organization and cleanliness of guest rooms and floor(s) under your responsibility, meeting the brand’s required excellence standards. * Make and clean guest rooms during stays and after check-out, including changing bed linens, restocking amenities, and maintaining corridor and elevator lobby cleanliness. * Organize and maintain the housekeeping cart with necessary materials, equipment, and supplies. * Perform checklist tasks—including maintenance items, minibar, and stationery—reporting any irregularities to the supervisor. * Manage lost-and-found items, guest laundry, and maintain cleanliness of the service pantry. * Record occupancy information and apply "self-control" processes for the area. * Store equipment, materials, and floor keys following established procedures. * Perform other related tasks as required by the department. **Qualifications** * Attention to detail and organizational skills * Excellent communication and teamwork abilities * Flexibility and adaptability * Strong work ethic (commitment, reliability, dynamism) * Problem-solving skills * Customer service orientation (pleasure in serving) * Ability to work independently and contribute to results **Additional Information** Your team and workplace: A collaborative, diverse, and dynamic environment. We offer truly differentiated benefits compared to the broader hospitality industry, and we seek candidates who wish to join us with enthusiasm, commitment, and passion for caring for people—whether internal or external customers. We are pet-friendly, aligned with sustainability values and planetary responsibility, and constantly pursuing new and greater challenges. Our Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.