Job Summary: We are seeking an organized and proactive professional to support and manage maintenance operations, handling incident management and supporting technical teams. Key Highlights: 1. Support and management of maintenance operations. 2. Open and manage service orders for alarm and CCTV systems. 3. Provide direct support to field technical teams and communicate with customers. About the Role: We seek an organized and proactive professional to support and manage our maintenance operations. If you hold a technical qualification and are skilled in process management, incident handling, and technical team support, join our team! Key Responsibilities: * Open and manage service orders (SOs) for preventive and corrective maintenance on alarm and CCTV systems. * Monitor and provide direct support to field technical teams. * Collect, analyze, and consolidate technical incident information. * Prepare detailed technical reports on service activities, including identified failures, actions taken, and recommendations. * Maintain direct communication with customers, conveying technical information, service status, and maintenance conclusions. * Ensure standardized service delivery to avoid rework and additional costs. Mandatory Requirements: * Education: Technical course in Electrical or Electroelectronics Engineering. * Specific Knowledge: Solid expertise in Alarm and CCTV Systems. Behavioral Profile: * Organized and methodical work approach. * Proactivity in anticipating problems and seeking solutions. * Sense of urgency and critical thinking to prioritize tasks. Compensation: * Market-competitive salary. Employment Type: Full-time, CLT permanent contract Payment: R$3\.300,00 \- R$3\.600,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
