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Senior CRM Analyst - Campinas/SP

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
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Description

Job Summary: A data and CRM analyst professional to optimize financial solutions and drive campaign results, contributing to an intelligent banking experience. Key Highlights: 1. Collaborate with CRM, product, and performance teams to generate valuable insights 2. Improve campaign performance and efficiency metrics 3. Strengthen the vision of intelligent customer relationship management **About Us** We are proudly Brazilian and popular, always digital and present in person when customers wish. We innovate to provide access to financial services and deliver an experience that encourages people to overcome today. Our purpose is clear: **fight for a banking experience that welcomes and empowers all Brazilians.** And we do this with availability, empathy, and agility. **Our Culture: The Agi Way** **Live for the Customer** Our most important asset is our customers. The company exists only if it can solve their pain points, delivering products and experiences superior to alternatives available in the market. **Act Like an Entrepreneur** How many companies do you know that demand an owner’s mindset from their teams? Many, right? But how many actually enable people to truly be owners? And it’s not about offering this opportunity to just a few—it’s about making it possible for everyone. At Agibank, that’s exactly how it works: here, you act like an owner because you already are one—or because you dream of becoming the next. **Grow on the Journey** Our culture is strong. So, it only makes sense to embark on entrepreneurship here if you deeply identify with it. If you’re obsessed with results, dread staying in your comfort zone, constantly seek knowledge, prefer direct and concise communication, and want to surround yourself with like-minded people, you’ll thoroughly enjoy your journey here. **Work Model** On-site • Campinas/SP **Our Customers Team** Responsible for designing and evolving solutions that connect customer needs with the bank’s strategy. End-to-end involvement in the product lifecycle—including credit, checking accounts, investments, payment methods, and channels. By combining technology, data, and business insight, we deliver complete, simple, and secure customer journeys. This is the directorate where the present solidifies and customers’ financial futures take shape. #### **Your Challenges to Grow on the Journey** * Collaborate integrally with CRM, product, and performance teams. * Generate insights and propose CRM actions to maximize value and results. * Improve campaign performance and efficiency metrics. * Strengthen the vision of intelligent customer relationship management. * Deliver analyses and insights that support ongoing campaigns. **What You Need to Become an Agilizado?** --------------------------------------------------- **Requirements** * Solid experience in data analysis and CRM. * Proficiency in SQL for data extraction and processing. * Competence in Excel for handling and analyzing complex data. * Skill in PowerPoint for developing strategic presentations. * Familiarity with data visualization platforms such as Power BI. * Experience collaborating with product, marketing, and channel teams. * Degree in Engineering, Statistics, or Economics. * Knowledge of Salesforce Marketing Cloud is a plus. #### **Benefits and Perks** * Health and well-being: health insurance, dental plan, free psychological and medical teleconsultations, Totalpass, meal and food allowance (VR/VA), and life insurance/funeral assistance; * Maternity and paternity: childcare allowance, 6-month maternity leave, 20-day paternity leave, VR/VA during leave; * Private pension plan; * Profit-sharing program (PPR), following annual rules; * Transportation allowance; * Round-trip shuttle service to Campinas and surrounding areas (up to 50 km distance). Seats are reservable subject to availability and route. Free parking is available for those driving; * Birthday day off; * Cashback on credit card: 1% *cashback* on total monthly statement amount, credited to the following month’s bill; * Remunerated account: automatic CDB investment yielding 100% of CDI; * Waiver of digital communication fees; * Worker’s Credit: differentiated rates and terms. Available for application after 6 months of employment; * FGTS birthday withdrawal advance; * Dr. Pet: option to enroll pets in health insurance with up to 20% discount. Hiring company: **Agibank** **Tô de Dono Program** Tô de Dono is more than a long-term incentive program—it’s recognition of those who live our culture daily. Each year, new participants join the program: employees who become business owners and benefit from Agibank’s appreciation whenever the company grows. So, those who are part of this story dive headfirst into challenges to deliver outstanding results. That’s how we genuinely build an ownership culture. **Here, the formula is simple: you grow. Agibank grows with you.** **Learn more about our daily life on** **LinkedIn** **and** **YouTube****.** **Check our reviews on** **Glassdoor.**

Source:  indeed View original post
João Silva
Indeed · HR

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